The best place to start is by searching for garage door companies near you. When it comes to services that send technicians to your home, nearby and local businesses will be better suited to providing fast and tailored service to your household. The closer the headquarters are to your house, the faster they will be able to make it out for each appointment. This means that it will be easier to schedule an appointment. The company won't have to spend so much time on the road getting to your home that they're eager to start the trek back.
Garage door companies from outside the city or all the way across town will have traffic to face and closer clients to consider before they can get to your repairs. This can lead to your service being rushed or low on the priority list. It's usually better to find an in-town local garage door company who can get to your home quickly, whether you need repairs or a full reinstallation.
Next, you need to make sure you're working with a reputable garage door company with great ratings from local homeowners. The best way to find out is to look at the ratings on Google, Angie's List, and the BBB. All three will give you a clear look at how other clients have responded to their services in the past. Google is the most predominant. Angie's List is a site that specializes in rating home services. And the BBB is the Better Business Bureau which will log all official complaints against the company.
If your garage door repair company of choice has an A or A+ rating on the BBB and good reviews in the last few years on the Google and Angie's, you're in good hands. Look for companies that have a nice mix of reviews on Google or Angie's List. The more years those reviews go back, the better. The garage door companies with glowing and detailed reviews have built a history of great service. And those same reviews can give you an insight into what you can expect for your garage door repair or installation
Read the web page of your garage door repair candidate. The most important thing you're looking for, to start with, is whether their technicians are certified. Certification means that each technician has gone through special training and testing to ensure that they know exactly what to do in each garage door repair and each type of garage door installation.
Garage door work is heavy, dangerous, and delicate. For all that a garage door can last decades if installed correctly (and not backed into), they are remarkably challenging to put up, secure, and automate. The last thing you want is uncertified amateurs on the job. After all, that's why you're not DIY-ing this yourself. You want professionals who will repair or install your garage door with certifiable safety, skill, and quality. If you can't find your answer online, then you can call up a potential garage door provider whether their technicians are all certified and the names of those certifications.
Service Your Kind of Garage Door
Once you're sure that the garage door company has good ratings and certified technicians, check their service pages. Make sure they install or repair your type of garage door. Most garage door companies cover most bases, but not every garage door is standard. You may have an unusual door material, a very old garage door that needs renovating, or an unusual garage door design.
Before you arrange a service, you'll want confirmation that your chosen garage door company is willing and able to service the garage you have. Search the website and, as with certifications, it never hurts to call and ask. Describe your garage door on the phone or live chat to get a positive confirmation that the service you need is available from your chosen garage door service company.